General Terms

To use Claimora's senior legal services, you must be a resident of Singapore and of legal age or have appropriate legal capacity as defined by local law.

Users should typically be 60 years of age or older to receive senior-focused service benefits.

Your use of Claimora must comply with all applicable Singaporean laws and regulations.

Services are available exclusively to residents of Singapore. Access from outside Singapore may be restricted.

Creating an account allows you to access personalised legal support and case management features.

You agree to provide accurate and up-to-date information when registering and using the account.

You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of any unauthorized use.

Account sharing or transfer to third parties is prohibited without prior consent.

In case you suspect your account has been compromised, please contact Claimora immediately for assistance.

Claimora reserves the right to suspend or terminate accounts that violate these terms or engage in unlawful activity.

Claimora provides access to legal advice, documentation assistance, and case evaluation specifically designed for the needs of seniors.

We may update service features or availability; users will be notified in advance wherever practicable.

While we strive for uninterrupted service, occasional downtime or maintenance may occur.

Users must adhere to rules promoting respectful, lawful, and constructive interaction within the Claimora platform.

• Do not submit fraudulent or misleading information.
• Avoid sharing harmful or discriminatory content.
• Refrain from attempting unauthorized access to system resources.
• Respect others’ privacy and data rights.
• Use services solely for intended legal assistance purposes.
• Do not infringe on intellectual property rights.
• Comply with all applicable Singapore laws while using Claimora.

Content you submit through Claimora may include documents, messages, or queries relevant to your legal matters.

You retain ownership of your content but grant Claimora a license to use it for service delivery and improvement.

This license is non-exclusive, worldwide, royalty-free, and revocable upon account termination.

You are responsible for ensuring that your content does not violate rights or laws.

Claimora may remove content deemed unlawful or inappropriate at its discretion.

All intellectual property associated with Claimora’s website and services remains the exclusive property of Claimora or its licensors.

• You may not copy, reproduce, republish, or distribute any part of the services without permission.
• Use of Claimora's activity or logos is prohibited without explicit authorization.
• Content from Claimora cannot be used commercially without a prior license.

Some legal services on Claimora may require payment; details will be disclosed prior to service engagement.

Pricing is clearly indicated and subject to change with advance notice.

Payments can be made via available secure methods outlined on the site.

Subscription services, where applicable, will be billed as per agreed terms until cancellation.

Refund requests will be considered on a case-by-case basis respecting the nature of the service rendered.

You may cancel recurring paid services in accordance with stated cancellation policies.

Applicable taxes for paid services will be included as required by Singapore tax regulations.

Price adjustments will be communicated before they take effect.

Failure to complete payment may result in suspension or termination of access to paid services.

Claimora provides legal information and assistance without acting as your legal representative unless separately agreed.

Claimora is not liable for indirect, incidental, or consequential damages arising from use of the services.

Interactions with third-party providers linked through Claimora are subject to their own terms and privacy policies.

Either party may terminate the use of the services upon notice. Account closure procedures will follow applicable policies.

Upon termination, access to services will cease, but accrued obligations remain effective.

Use of Claimora is governed by our Privacy Policy detailing collection, use, and protection of personal data.

By using Claimora, you consent to receiving communications electronically to facilitate service provision and updates.

We may update these Terms and Conditions periodically; continued use signifies acceptance of changes.

These Terms are governed by the laws of Singapore, and any disputes shall be settled within Singapore jurisdiction.

Disputes related to Claimora services will first be attempted to resolve through mediation before pursuing formal legal action.